GTD: One Year Later

I wrote, just over a year ago, about discovering GTD…that’s a misnomer. I didn’t discover it. It was required reading. But…I mean, it’s kind of discovering?

Not the point.

A year ago I wrote about being new to the concept, new to the practice, and now, with little time to write these days and even less capacity for new ideas for this blog, I am reviewing my last year in GTD. In my typical fashion, no less.

First, my confession. I royally sucked at All The Things for most of the last year. It’s a hard thing to learn. Especially for someone who has random thoughts throughout the day, some of which might be worth capturing, but the vast majority of them not really…tangible or worth making not of. I swung wildly between extremes. I wrote everything down, but then I would exhaust myself going through all the stuff. So then I scaled back, but I scaled back too far. And frankly, after Zoe passed, there was about a month of me just trying to stay above water at all.

Even through the struggle and the sucking really bad at following the really clear directions provided, I adopted small things that worked really well for me. Organizing ideas, to-do’s, etc. by project? Super helpful. In a way that I thought would be overblown, but it made it clear just how dis-organized my prior organization had been. What is a project? Anything that is more than one task. Well that makes it really simple to identify a way to categorize projects. That and…you know…managing projects as my job.

I tried not to beat myself up about it too much because, from conversations with others who had started out with GTD brand new, there’s often a time of off and on again.

 

But I did beat myself up about it. A lot. And frequently. Like anything else, it’s something that I knew I needed to devote more time to, devote more energy to, and so I would try, but when I failed, I failed hard. Or at least I thought. I was trying to mimic, in every way, other people’s processes.

And then in November things kind of clicked into place. I wish I could say there was a sudden shift or some specific thing that happened that made it all clear, but there wasn’t. I just realized that I couldn’t do things exactly like other people. Even the book makes it clear that there are levels and different ways of doing things – the concepts are what matter, not the tactics.

So I gave myself one goal. Every day I needed to review OmniFocus. I put no restrictions on myself in terms of when that happens or in what context, but each day, I need to review OmniFocus.

What a difference that made. Instead of trying to force myself to do X, Y, and Z, I just said “do this one thing.” The rest sort of fell into place.

Because I knew I would be checking OmniFocus, I started entering important things there. Sometimes as a generic capture-to-inbox thing, and sometimes as a go-to-the-project-and-spell-it-out thing. No pressure. And if I was in between back-to-back things and didn’t put it in immediately, that’s ok because I’ll be checking it later, anyway, and I can add all of those little extra things then.

That’s really the point. It’s not about following the “rules” or step-by-step instructions. It’s about freeing yourself of having to remember all the things. I don’t have to remember all the things. I just have one goal, every day, and if I’m consistent with that, the rest falls into place.

Still not perfect. Still forget some days. But it’s better, and I think that’s all we can ever ask for.

Online Proctoring: My Horror Story

I enjoy my creature comforts. I like working from my couch some days, with blankets all bundled around me, feet propped up, and a cup of coffee nearby. Most importantly I like all of those things in my own house. If offered an opportunity to get coffee at a fancy coffeeshop or make myself a cup of Chock Full O’ Nuts at home, I’m going to pick home. Every time.

So when I learned that certification could be done from home, those many years ago, I signed up immediately. The first online proctored exam I took was not actually for Salesforce. It was my Marketo Certified Expert exam, and I took it in December after signing up for a training course that came with a voucher. I figured it couldn’t hurt. And given that December is prime time for crap weather, I was excited, despite the “it’s not awesome” warnings available online. How bad could it be?

Well…

First my webcam just stopped working. It had been fine, doing its thing, and literally just before it was time for me to sit down and show my stuff, it stopped.

Kryterion was super chill. Their support team rescheduled my exam for an hour later, and I ran out to get a new webcam. Done.

Fun fact: new webcams are better than old webcams. The resolution on my new one was too good, in that it couldn’t match my face because the old picture I had on file for facial recognition didn’t have as high a resolution.

No worries. Super awesome support team reset that. Face recognized. Typing recognized. It was time to take the test. Aced it.

When it came time to take my first Salesforce exam, I figured I had worked out the kinks and could handle anything.

Well…

I just couldn’t log in! After about three or four attempts, calling support, and still not being able to access my exam, we discovered there was a server error on their side. They told me they would reschedule my exam (for free, again, thank you super awesome support team!) and call me when I would be able to log in.

I made myself a drink and watched an episode of the Office. I was halfway through my vodka-cran when they called and said I could get started. Aced it.

I took a few onsite exams after that. Switching it up, I guess. But the testing location was not a huge step up from the headaches I’d had at home, so it was back to online for me.

Testing with a Mac is different. Testing with the new MacBook Pro (with its nearly universally despised Thunderbolt 3 ONLY connections) is actually impossible. Literally. If your external webcam (which you have to use) is connected via a dongle (which is has to be), the feed won’t go through.

For my Pardot exam, it took us about 2 hours to troubleshoot. If not for the super awesome support team at Kryterion, I would still be in the fetal position upstairs. I ended up needing to use the gaming computer to take my exam. Sweet graphics, anyway. I still had to stop like five times to adjust where the camera was or the microphone volume, or whatever.

I’m really not trying to scare you off. Legitimately not my purpose here. But I want you to KNOW what you’re getting into, if you go the online route.

First of all, your test may go way smoother. I had at least two that went off without a hitch. But just in case, keep these things in mind:

  1. If you have a brand new MacBook Pro, just plan on taking the exam onsite or with a cheap-o PC you pick up at Best Buy for like $200.
  2. When they say that you should buy their specific webcam…consider it. I didn’t. I had to buy one last minute, and I just wasn’t going to reschedule. But they have one that works, so you might as well.
  3. Download Sentinel and do your “biometric scan” in advance but not TOO in advance. Like two or three days beforehand is fine. But if you sign up for the exam in June to take in November, just wait.
  4. Be prepared to spend some time getting INTO the exam.
  5. Be prepared to be interrupted DURING the exam to fix something.
  6. Lean heavily on the support staff there. They really are awesome, really patient, and they have the answers.
  7. Be NICE to the support staff. Their job sucks. They just watch a bunch of under-dressed, maybe showered, work-from-home people take exams and get mad all day. And they can help.
  8. Maybe make a drink beforehand?
  9. Definitely eat beforehand – it might be HOURS before you get another chance.
  10. Be prepared to retake the exam. After fighting with computers and getting interrupted and feeling like NOTHING YOU DO IS WORKING, you might not be in the best place to take an exam…so be patient with yourself, too.

Maybe I’m a glutton for punishment, but I’ll probably continue doing the online proctored exams. That is how much I hate driving in snow.

 

DnDF17 Episode 3: To the smithy

Previously on DnDF…AKA better late than never

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The temple district was in disarray, but the members of Bacon Ipsum had to continue their work. Dwarves were moving out of the streets, and while the team wanted to know their destination, Trailblazer had a bad feeling about the growing glow near her former mentor’s blacksmith forge. They were, of course, not in the same direction.

“There’s some work to be done tonight, and I think it’s on us to stop the invasion. I don’t see anybody else,” Datatello began, “maybe we should move to the fight? That’s what we do – as Bacon Ipsum!”

Kriv sighed, “So you’re saying…for free? You want us to resist for free?”

“Not for free! For the experience!”

“I can’t spend experience-”

“It’s more valuable! It’s invaluable…kind of like infamous. More famous. More than.”

“Resisting for free is futile,” the wizard argued.

Trailblazer watched the argument for a while. She tapped on the wrist device that they had received, putting her ear to it, hoping for something. No sounds came.

Datatello stared down at his new medallion, then thoughtfully at Kriv, “Hey that reminds me! Kriv, let’s do one of your funny jokes. I need an owner’s manual for this cool medallion that Erikuhl gave me.”

“An…owner’s manual? For the medallion?”

“Well, yeah. Documentation should exist for anything with a specific use, right?”

With a sigh, Kriv reached into his beleaguered cloak and pulled out a brown pile of rubber. He dropped it, rolling his eyes, then waved the half-orc closer, so he could study the medallion. It was old – older than any existing civilization, back to pre-history.

“It’s old. Ancient.”

It was a puzzle medallion, the magic reliant upon the shape of the puzzle, but more than that he couldn’t quite put together.

Hearing the conversation, Bakaryu looked over, and something about Kriv’s remarks sparked a memory. She recognized the shape, the icon itself, and from what she knew of the Nameless Generation, this was a symbol of their royalty, of a great deed. She shared her memories with the duo.

Bristled, either from not knowing more or just his natural impatience, Kriv grumbled, “Just wear the thing and let’s go.”

Trailblazer, for her part, was still concerned about her mentor – was he still there? Had he been turned into one of those…things? After confirming that there was no further support coming, the party set out, moving swiftly toward the smith’s shop.

The streets were empty, smoke hanging low in the air, as they made their way toward the water. Their journey went uninterrupted, though the heat became oppressive.

The forge itself was not on fire, the stone of the building naturally absorbing heat, but the buildings nearby were likely close to collapsing, not to mention the blacksmith’s home itself.

As they approached, a figure came into view, prone on the ground. Checking her concern and speed, the dwarf moved forward to investigate the figure. He twitched, an arm moving to push itself up. When his hand contacted the floor, the stone beneath was absorbed into his skin, moving and breaking up to cover pieces of himself. His other hand landed on a nearby anvil for support, the metal then melting away and similarly slithering up his hand. Stone or metal that he touched simply became him.

Datatello grunted in concern, “Trailblazer, maybe you should get away.”

At his suggestion, the dwarf backed away, calling out uncertainly, “Jarl?”

The blacksmith cocked his head, then turned, one eye now replaced with the angry red of a ruby. The eye that remained was glassy, almost unfocused, as it landed on her, “Can fix you.”

At those words, his blacksmith’s apron shifted, then opened on his back; a series of metallic arms extended, four in total, each with blacksmith tools or weapons at the end.

Cloudy panicked at the sight and ran forward, head down to ram into their attacker. One of the arms swung out to bat her away, making Trailblazer grunt in anger.

Datatello then rushed forward, striking out with his bo staff. Two of the arms lashed out to block the blows, as Jarl’s attention focused intently on Trailblazer. The half-orc struck out with his hand, at that point. He landed a solid blow, but with the metal and stone covering him, it did little to the dwarf.

Bakaryu was hot on the monk’s heals, raising her hand in the air. As she did, vines erupted from the ground around Jarl, wrapping tight around him and his arms. While the sight was impressive, Brunhilde’s eyes were pulled repeatedly to his worktable, where a beautifully crafted short bow was sitting. What was it doing there?

She sprinted toward the table and grabbed the strange item. It felt….right, like an extension of herself, as though it had been made for her. She knew the name of it immediately. Thunder. It was powerful in a way she couldn’t pinpoint yet.

She was closer than she’d like, but she took the shot. The arrow vibrated, almost shook, against her hand. Despite the strange vibration, the arrow soared straight, hitting its intended target. Jarl clearly recognized the bow because he visibly steeled himself, bracing for impact. A resonating BOOM followed the release of the arrow, and for a moment, his eye cleared, “Brunhilde?”

It was a short-lived return to normalcy.

Two bladed arms swung out at Datatello, each of them slashing him. A third, vice-like arm, reached down to grab Brunhilde, pinching her elbow in a way that set her nerves on fire. She gasped in pain and dropped back, unable to move.

Watching all of this was Kriv, becoming increasingly agitated. He muttered to his cloak, “I know this isn’t how it works, but we have to stop this dwarf. We have to do something.”

He reached into his robe and removed a strange, metallic wand of some sort. It was a cylinder, with wrappings on one end that may have been a handle. Unsure what else to do, he pointed the end of the wand at Jarl, and they all watched a beam of light erupt from the point. The light burned through two of the arms, as well as the wall beyond it. The wand drooped, and smoke began to pour out of the cloak. But damage had been done.

Cloudy saw her own opportunity, as the metal arms fell away. She cried out and bolted forward, head down, and pummeled into the dwarf’s side. Jarl grunted and fell, all of the metal arms going limp.

After a moment, Brunhilde moved forward. She deftly grabbed the needles that sprang out to infect her, and Cloudy bit them clean through. She turned him over, relieved to see that his eye was clear.

“Brunhilde,” he coughed, “you came back.”

“Of course! Of course I did. So…what’s going on?” Her guilt leaked out as awkward nonchalance.

“Oh, you know, just…”

“Oh, um, one second. Bakaryu, can you do that…thing…again?”

The dragonborn smiled and stepped forward, again channeling the power of her deity and cleansing the foulness from the dwarf. The metal and stone did not disappear, but his color returned, and with it, clarity. He reached out to grab Brunhilde’s shoulder, “Your father. Your father came.”

“Oh?” she frowned, “About?”

“He did this. I don’t know…what’s compelled him, but he came, and he was commanding the others.”

“Where did he go?”

“When I refused to answer, to give him your whereabouts, he did this to me. I did not see where he went. He did say something about a distraction.”

“Are you…will you be ok?”

“I will…make it.”

After a moment’s consideration, Brunhilde looked to Bakaryu and Datatello, “Can you help me? We can get him to the temple district.”

The paladin and monk helped the dwarf up, holding some of his weight, as they made their way through the abandoned streets. Jarl and Brunhilde continued their conversation about her father, as they went. He wasn’t himself. He was using big words. None of it sounded right.

At the temple, they got Jarl settled and got themselves healed.

“Be careful,” Jarl offered before they set out again, “I can feel the call still. Whatever it is…it’s powerful.”

Brunhilde smiled, “It’s alright. We’ve got some great magic users in this group.”

She pointedly ignored Kriv’s desperately shaking the still-spent wand and burning his foot with a randomly spouted flame. They had great magic users. Thinking it enough would make it true.

“We need a plan,” she sighed.

As if on cue, the bracer on her arm lit up. She looked down, then waved to her companions, “Hey! We have contact.”

Garbled sound came through for a moment. After a couple of a seconds, a clearer, “Who’s  there? Is anyone there?” came through.

The ranger blinked and started poking at the bracer, hoping to respond. At contact with the bracer, it began to vibrate, and she leaned in, “Bacon Ipsum is here, reporting in.”

“This is Captain Wolverton. Who is this?”

“It’s Trailblazer! Bacon Ipsum. Datatello, Kriv, Bakaryu, Flash-”

“Oh. Oh yes,” the captain responded, though her enthusiasm seemed diminished.

“We happen to know what’s going on,” Brunhilde muttered, as others checked in.

Wolverton gave her own update – fires were centered on the Exchange, and everyone was to report there.

“So…this is the distraction, right?” Trailblazer turned to her own crew.

Bakaryu nodded, ‘The dwarves were heading in the opposite direction.”

“We have to convince them.”

All eyes turned to the dragonborn, who had proven time and again to be the most persuasive of all them, and Trailblazer and held her arm up as high as she could to capture her words.

“Listen,” Bakaryu started, “we know what’s going on. We’ve had intelligence in the field; we have an insider who knows what’s going on with the dwarves, that there is a distraction. This seems like a big distraction. We saw dwarves going the other way. This is obviously a trap.”

“Who is this?”

“Bakaryu.”

“Who?”

“Bacon Impsum!” Trailblazer shouted.

“I am a paladin of noble birth.”

“And where do you suggest we go?”

“In the direction of the dwarves.”

“And where is that? Are they traveling South for the winter?”

Brunhilde frowned, unamused.

“Toward the Scrum.” It was a guess, but it was the only major landmark in that direction.

After a pause, “Ok. All forces except for Bacon Ipsum, head to the Exchange. Bacon Ipsum, I will meet you there.”

Kriv near sprinted toward Trailblazer, shouting at her bracer, “Will we be paid?”

But the line was dead.

“Don’t worry,” Brunhilde reassured, “we’re going to a dwarven structure. There’s going to be so much loot.”

With nothing more to do except go, the party headed in the direction of the Scrum.

DnDF17 Episode 2: Everything must be dwarf

Previously on DnDF17…

The members of Bacon Ipsum stared in growing horror at the flames consuming Moscone.

Datatello’s concern heightened with each area he recognized, but his eyes focused on his own neighborhood, wondering if his sister, Erikuhl, was safe.

Bakaryu had to use all of her mental discipline to stay put, seeing the glow and smoke from the Temple district.

Trailblazer turned away to seek Dirk in the crowd. Their handler had his head held down to his wrist, shaking it and prodding it, his visage one of consternation. She approached, waving vaguely at the door, “Where do you need us?”

“What?”

“I assume everyone’s scrambling at this point, but what are our orders?”

His eyes narrowed, “I’m not getting anything. What are you talking about?”

Perhaps just as confused as he clearly was, she pointed out the still-open door, hoping that the fires raging through the streets would be indicative enough of her question. His eyes widened, and he looked back at her, “They must have hit Site 14. Where are you going?”

This felt like some terrible comedy bit, and the timing was awful, “I don’t know! Where do you need us?”

He shook his head again, considered a moment, then reached into a pouch and tossed her a wrist brace similar to his, “Here. Take this. When Site 14 is back up and running, you’ll need to know what the plan is.”

He approached the prone, metal dwarf and leaned down to inspect. To Trailblazer’s horror, two needles rose from his chest and struck Dirk in the hand. Her years of surviving in the wilderness made it clear that this was poison, but no matter her abilities, she couldn’t pinpoint it.

“I’m fine! Go!”

With a frustrated shout to the patrons to look after him, Trailblazer joined the others, “The system is down. We have no orders.”

Even as she said it, as she listened to her companions’ reports, she saw the glow in the distance and knew that her mentor’s shop was, if not already burning, in danger of doing so soon. She focused on the reports, and nodded, “We need to get to the residential area first. The Temples have more power to stop this. We’ll go around in a loop.”

Datatello had already hopped onto his magical, rolling board and was heading toward his home, the others following. Erikuhl, his sister, was waiting, waving frantically when she recognized him.

“Are you ok?”

“Fine, I’m fine.”

“What about the kids?”

“They’re…” she trailed off, her eyes unfocused, as she tried to think – there were flames and children, and the children needed to be…led away from the flame. She had done that, yes. She nodded, “Yes, they are safe.”

“What happened here?”

“Dwarves! Large dwarves,” she started, rummaging through a pack and shoving things into his hands, “Take these!”

He looked down to see a pair of bracers and a necklace, a kind of upside down triangle with something carved into it. He had barely any time to don them, for lack of a place to put them otherwise at least, before three dwarves, large and covered in metal like the one Master of Coffee, turned in unison and began stalking toward them.

Things swiftly fell to chaos. Coming up swiftly behind Datatello, Kriv summoned fire and hurled it at the oncoming monstrosities. Either unprepared or unconcerned, the dwarves seemed to simply walk into the new flames. Bakaryu sprinted forward, first to ensure that neither Datatello nor Erikuhl were similarly engulfed in flame, and to open her maw and breathe a rolling ball of energy onto their attackers.

Datatello had retrieved his juggling balls, spinning them through the air; they gained momentum, as his companions attacked, and when he knew they were clear, he made his attacks, “You guys shouldn’t play with fire! You could get hurt that way!”

One of the weighted spheres flew directly at the dwarf closest to him, knocking into its head. It turned to stare quietly at him, and the half-orc moved closer to attack, punching him in his jaw. The dwarf had no reaction, but there was a definite sting in his own hand.

Trailblazer, astride Cloudy, came up behind the party. She took aim with her bow, the goat’s added height making it possible for her to use her longbow. The arrow shot out, whistling through the air to bury itself in the eye of the dwarf Datatello had just angered.  In the time that it flew, she drew another arrow. Before it cleared Cloudy’s head, the goat twisted and caught the arrow, chewing on the wood thoughtfully. Trailblazer stared at her, feeling betrayed.

Arrow still in its eye, the dwarf still stared at Datatello, its hand starting to shudder, opening and closing with a strange regularity, as if on a spring. The dwarf behind it, prone, lifted back to standing, like a fulcrum. Once straight again, he reached behind, drawing a battle-ax from its back. The axe grew, extending both the handle and its blades – blades that started to spin wildly.

The dwarf took a step and swung the spiraling blade at Datatello, slashing into the half-orc hard enough that the monk stepped back, inadvertently dodging the second blow.

The third dwarf standing near Bakaryu held up his arm, his hand popping down, as if on a hinge, and a circular blade came out, spinning menacingly. Before he lunged, he turned, seeing Trailblazer. He turned and started toward her.

Kriv’s eyes narrowed, seeing the change in direction, and lashed out, a blast of electricity arcing through the air toward their attackers. All but the potential leader, wielding the battle-ax, seized suddenly, then fell unceremoniously to the ground.

The leader turned toward his attacker and began stalking toward Trailblazer, a well. Bakaryu acted immediately, stepping in front of him and driving forward with her sword. The dwarf looked at the sword, taking a step forward, still staring at Trailblazer.

Another step.

And he fell slack on the blade.

The team looked around, Bakaryu looking over at her dwarf companion, who was muttering about nightmares, “Maybe you should wear a disguise or something.”

“So Ryu, ask me if I have anything that would work as a disguise for Trailblazer.”

Datatello grinned, “This is a joke he’s been telling lately. I don’t really get it, but it is pretty funny.”

The paladin smiled, “Ok. Kriv, do you have something that we could use as a disguise for Brunhilde?”

Kriv reached into his cloak, digging around a bit, before pulling out a large cloak. It was clearly too large for the dwarf, but it would most certainly hide her from view. He handed it over, “Try this on. If it’s too long, maybe Cloudy will hem it up for you.”

Datatello watched all of it joyfully, “I don’t know what you’re paying for your magic classes, but it’s worth it.”

The others looked at him, but he went peacefully into a meditation. He twirled then brought his quarterstaff down, shouting his holy cry, feeling his body start to heal.

“Maybe you should ask if the wizard has a health potion,” Kriv offered helpfully, frowning when his cloak came into view. The corner snapped him in the face.

“It was a genuine ask,” he grumbled. The corner snapped him the other way.

Bakaryu, realizing that her companion was still injured approached, reaching out to offer him healing.

With the battle over, and the healing done, the group looked around to see the fires creeping in. Kriv cleared his throat, “Wouldn’t it be great if we had some sort of hose and a never-ending supply of water to help put out this fire.”

Datatello smiled, “Ok. Kriv, do you have a hose that we can use to put out this fire?”

The wizard sighed, “It’s not as useful if we don’t have water.” He gestured, as he spoke, a tube started falling out of his robe, and with each gesture, more fell out.

“I recognize this! But listen, Kriv, this isn’t a time for joke.”

Trailblazer shook her head, “Datatello, you live around here – do you know anyone who can help us put this out, so we can continue on?”

A grunting sound, followed by hands waving, became apparent, as Erikuhl started to shout, “I can help!”

She grabbed the tube coming out of Kriv’s cloak and began to run, pulling it. It continued to flow until, finally, the end popped out.

“We need a water source,” Kriv sighed.

Datatello made his way to a nearby entry to the aqueduct below them, while Kriv’s cloak dropped another hose out, as if annoyed. They connected the hoses and, after some additional work and questions, they had a pump to bring water out of the sewer and toward the fire.

They took a moment, breathing deeply and centering themselves, trying to not think about the city burning around them. At some unspoken agreement, they headed out again, Trailblazer gesturing, “Let’s get to the template district.”

A little over halfway there, they came across a dwarf sprawled on the ground, black, spiderwebbed marks on his face, as he struggled to breathe. Datatello called Trailblazer over, and she approached, recognizing him immediately as Wuric, a traveling merchant who had the displeasure of being in town.

“Kill me,” he begged, through harsh breaths, clearly unable to move otherwise, “Please. Please. I don’t want…this.”

She could see the black poison in his skin spreading, the same as Dirk, and Trailblazer waved to Bakaryu, “I need…I’ve seen this before. I don’t know what kind of poison it is.”

The dragonborn approached, holding her holy symbol in her hand and kneeling. She channeled the power of the storm through her, focusing it and shaping it, as she reached down to place her hands on his chest.

Before Trailblazer could shout, to warn her, two needles whipped out, just as they had in the Master of Coffee, but they stopped, evaporating. The black lines on Wuric’s face began to recede; his breathing returned, even and steady, and finally the only indication of his previous condition were two pinpricks on his cheek.

“What happened?”

“Dwarves. Some dwarves attacked,” he muttered, sitting slowly, “focused on dwarves, but they attacked everything. I fend them off as best I could, but something got me with some poison, I guess. I couldn’t do anything. I felt my mind retreating, like I was losing grip of it, like I was being pushed to the back. And there was…this voice. So loud. It just said…all things must be dwarf,” he finished, shaking his head.

Kriv approached then, hand raised, “Still want us to kill you?”

The dwarf blinked rapidly, “No! No, no. I’m ok now.”

As her companions spoke, Bakaryu concentrated on the poison that she had just cleansed. It felt…like power of the undead. Her sense of the divine made it clear, the clawing sense of evil dissipating, along with the poison in the dwarf before her.

“Were the dwarves strange looking?” Trailblazer asked, rubbing her face.

In answer, Wuric began gingerly removing chainmail, asking her for help. While the black had receded, there was already metal plating across his chest. She nearly recoiled but steeled herself, leaning forward. It looked like iron. The aura itself was faint, and growing fainter, but it was there.

“When did this start?” Trailblazer asked.

He shrugged, “Never had it before.”

“How long ago were you attacked?”

“Hard to say when all you know is pain. Every moment is an eternity when you’re in agony.”

No one said anything, and Trailblazer looked bemused.

“Was that too dramatic?”

Datatello scaled a building, feeling that he needed to watch for any further bad news. The fires seemed to have died down, or at least not spread, much to his relief. As he scanned, he saw pockets of dwarves, all heading in the same direction – not speaking, not showing signs of camaraderie, simply…marching.

Trailblazer helped Wuric up, eying the abandoned cart of TaskRays and nodded toward it, “You should get out of town.”

He nodded, taking up his cart, and waving, “Thank you. I, uh, I owe you.”

As the dwarf retreated into the distance, Trailblazer turned back to the party, “So let’s get you to your temple,” she grinned at Bakaryu.

They were close, so it wasn’t long before they entered the courtyard of the temple district, all centered on the towering statue of a flower, multi-colored with the stones and metals that made it. Many of the temples were untouched, but damage had been done to both the Temple of the Maker and Temple of the Storm. Puddles of water surrounded them, clearly the work of magic.

The Temple of the Maker was razed to the ground.

Bakaryu approached the Temple of the Storm, where Longshore, a bronze dragonborn that she knew through the temple was finishing some work.

“You made it, Ryu,” she breathed.

“Yes, I made it. What…happened here?”

“You knew? The dwarves. They came. They did not bring the love. They brought only pain and poison. You’ve seen the poison?”

“Yes – we healed one of them, on the way here.”

“How so?”

“Restoration,” she shrugged, unsure how else to explain it.

“Oh? Good to know that something so simple can do so much good. I will send word.”

“It seems to be undead in nature.”

Longshore nodded, “Yes, we sensed that as well.”

Trailblazer approached, then, “Are they attacking non-dwarves”

The other dragonborn frowned, “They focused on the dwarves. They came and went directly to the temple of the maker. One of them called them traitors, called them…undwarfish.”

Kriv nodded, “A very short conversation.”

Longshore said nothing to the wizard, “He said they were…bringing down, or, no, taking away from dwarves society by trying to allow others to be equal to dwarves. That dwarves were superior, and that if others could not live up to their standards, then they should live in the dirt.”

Datatello pointed, “Did they go in that direction, when they left?”

Longshore nodded, “Yes.”

The other party members turned to look in the direction, trying to determine what they could be headed toward. No one could put their finger on what they could be headed toward – it seemed innocuous. But they knew, at least, that that was the direction they needed to head in.

DnDF17: The adventure so far

Last week, on DnDF17 (some artistic liberties have been taken)

The weary members of Bacon Ipsum wound through the streets of Moscone. They were silent, all of them thinking only of the destination and what would await them there – the best coffee in Forcelandia and payment for their efforts defeating what may or may not have been a dragon. What was definitely not a dragon. What had definitely been someone with too much time on their hands. Either way, the team would be paid through the Trailhead Expeditionary Forces.

The Apex palace loomed before them, the Master of Coffee nestled within its walls, when Kriv, the surly and aloof wizard heard his name being called. The rest of the team paused, waiting for their companion to complete his transaction, all of them on edge at the rough tones of the conversation. Brunhilde, the dwarf better known as Trailblazer, watched and waited, ready to jump in and pull the wizard out of a scuffle.

“Oh, hey, guys,” Datatello suddenly began at her side, pulling her attention away from hearing what words were being exchanged, “I just remembered! Remember those crystal shards that we found in that basement a long time ago?”

Kriv and Brunhilde remembered, of course, having been part of their first adventure. Bakaryu and Flash both nodded politely, not wanting to correct the half-orc. After all, they had all traveled long enough, it was easy to forget who was where and for what.

“I sold them!”

Kriv straightened under his robe, hearing the words sold, as he approached the group once more.

“I found a buyer at the Wizard School, and this guy bought them for 600 gold!”

“600 gold?” Kriv began.

“Yeah! I gave it to a children’s hospital,” Datatello beamed.

Kriv shriveled within his cowl, “You gave it away?”

“Not all of it,” the half-orc continued, producing pouches from his bag and handing them out, “here’s what’s was left.”

The party entered Master of Coffee, placing orders and taking their respective places at a table large enough to seat them all.

“We should check in,” Kriv muttered, waving for Bakaryu to follow. It was best that others be with him when dealing with their handler, and the noble paladin was a good choice, despite her looming presence and scaled visage.

Their handler sat in the back, clothed in all black, peering at them from behind half-moon spectacles, “Yes?”

“We’re checking in,” Kriv spat, his mood only darkening after the exchange he shared with his supplier, Quick. His problem was becoming increasingly expensive, and he just wanted to take on the next job. And the next. However many it took.

“I suppose you have evidence, then?”

Something like a growl left the wizard, as he turned and stalked back toward his dwarf companion, who was staring into the steaming mug in front of her and watching Datatello request other patrons join him in a game of darts. She had offered, but experience had proven that her height put her at somewhat of a disadvantage for the monk’s preferred play style, specifically another player throwing a dart at his face, so he could deflect it.

He was, perhaps unsurprisingly, very good at the game.

“Do we have any evidence from the last job?”

“Dragon scales,” she leveled at Kriv, taking a sip.

The words sparked the memory of their dragon born compatriot, who smiled widely – probably smiled; the teeth made it difficult to tell – and presented a bag, “Oh yes! The dragon scales.”

Satisfied, their handler nodded, “500 gold then.”

Brunhilde saw Kriv’s jaw clench, “500? Fine. Well what’s the next job?”

“There is not one.”

Apparently things were quiet. Too quiet. They would swiftly become much louder, if Kriv had nothing to occupy himself with. Trailblazer prepared to talk him from the ledge, shove something free in front of him and distract him, but the planning was unnecessary, as just at that moment, the door opened, and the loud thumping of heavy boots rang through the air.

The coffee tavern, as a whole, turned to watch a group of angry dwarves step inside. They were known to Brunhilde, the one at the fore a known rabble rouser, and to her surprise, a usually friendly Skuid vendor from the markets. Friendly or no, it was clear this group was looking for trouble.

The friendly monk approached, hoping to calm whatever had the dwarves so angry, “Hello there! Can I offer you a beverage?”

“Ale,” the leader growled at Master Coffee.

Master Coffee smiled calmly, “I’m afraid we don’t sell ale here.”

“What kind of tavern is this?”

Datatello watched the exchange, clearly uncomfortable with the tone. Kriv, too, saw the tension rising.

“Datatello, ask me for ale.”

The half-orc tilted his head, “I don’t need it. They’re-”

“Just ask me for ale. Tell me you need ale. Ask me for ale!”

Unsure what the wizard was on about, but not wishing to disappoint, he complied, “Kriv, can I get some ale?”

The wizard reached into his robe, digging around for a moment, before pulling out a smallish barrel and showing it to the dwarves, as well as the proprietor, “Here. Ale. Please open the barrel.”

Master Coffee didn’t seem pleased with the idea, but he agreed. Kriv placed the barrel on the counter and stepped away, just before an axe whizzed through the air and shattered the wooden cask.

Moving on instinct, Kriv raised his hand, fire springing from his palm to shoot directly at the dwarf who had thrown the axe. The smell of burnt dwarven beard followed, as well the angry shout of alarm and the sound of many heavy weapons being drawn from their scabbards and holsters.

It was enough for Datatello. The half-orc pulled his bo-staff free, swiping high and then low against the dwarf just in front of him before moving beyond him to stun the second armed intruder. He was caught on the calf with a blade but elected to ignore it, the cut barely registering, as he left open-handed strikes on his attacker.

There was a brief pause, as Bakaryu stood, looking down at the dwarves, “Listen, friends, let’s not be short sighted here. I understand that tempers may be short, but fighting is only a short-term solution. I’m sure there’s a way to short – oh, no, sort – this out, so that everyone gets what they want, and we can all go our separate ways shortly.”

Flash, their silent thief, ducked into the shadows, hoping to remain unseen until he could strike.

Brunhilde blinked at the calm, reassuring dragon born, wincing with each passing moment. Other dwarves, who had been ducked behind tables to avoid being caught in the fray, stood to level shocked glares at the paladin.

Before the angry, at least no longer flaming, leader could roar and charge at her companion, Brunhilde slid her longbow around and lifted it, tilted to ensure she could use it, and took aim. The arrow soared through the air and struck its intended target – the thick rope holding onto a strange contraption, unique to this establishment, with wooden blades than spun lazily through the air. The rope snapped, and the heavy instrument fell, knocking into the dwarf’s shoulder and sending him to the ground, though it did not knock him out.

That was a mistake.

The dwarf stared at her, recognition sparked, and he bellowed toward the door, “SHE’S HERE!”

The spectacle served as enough of a distraction, though. Flash leapt from the shadows, his sights on the dwarf who was still stunned by Datatello’s flurry of blows. It was all he needed, taking two swipes, enough that the dwarf staggered away.

Ignoring his companion in need, the dwarf who had just yelled sprinted, or at least lunged forward. Brunhilde watched as the attacker, and her past, rushed to greet her. He didn’t make it to her, though, instead tripping. Her relief was short-lived, as behind came another attacker, this one wielding two axes, both of which came down swiftly and lodged deep in her chest.

She grunted, unable to pull away, then staggered when the dwarf ripped the blades back out. Pain blossomed, and she at first thought the shaking of the wooden planks beneath her were her imagination until she saw the hulking form coming through the doorway.

All patrons stopped and stared at the dwarf entering the coffee tavern, if one could still call this creature a dwarf. Parts of his body had been covered in ore, as if he had been dipped in molten metal and left to cool, or something blew up and fused to his skin. He turned to Trailblazer, “Traitors die a terrible death,” he rumbled.

Never one to standby, when the shock wore off, Datatello sprung into action, launching his magical rolling board at one of the stocky attackers who had hurt his friend. It did little to deter their enemy, but it was of little concern. He swung back with his hand, feeling the distinct crunch of crushing bone under his palm, followed by the sound of someone gasping for breath.

“Someone throw me an alley-oop!” the monk shouted.

For a breath, nothing happened. Then the half-orc, Sodak, popped out from a table, tossing a dart. Datatello spun, kicking the dart furiously. It turned and sped toward the new-comer, only to ping uselessly against the metal coating on his skin.

Bakaryu rushed past the remaining combatants, ignoring the dwarf that ran into her, only to bounce off again with a grimace. She inhaled deeply, rearing back, then opened her mouth again, a purple and blue cloud of writhing electricity spitting out at the intruder. The tendrils wrapped around him, sparking to life, then fizzling out. He choked for a moment, enough time for her to hurl a nearby table. He stood and shook off the energy in time to watch the table soar overhead and crash through the window behind him.

He ignored both attackers, his focus still intent on Brunhilde, as he took floor-rattling steps toward her.

“You are a disgrace to your kind,” he spat, “First you took the dishonorable path of a role not meant for you. Then you abandoned that path for an even less honorable path.

THUMP. THUMP.

“And now you sit in a tavern that does not even serve ale!”

THUMP. THUMP.

“You have usurped your rightful place.”

THUMP. THUMP.

“You are a crime with your very existence.”

THUMP. THUMP.

As he approached, the remains of his face became clear, and Trailblazer realized who this dwarf was, why he was angry, rambling and intent on destroying her. Eric the Unready.

Maybe it was the pain or the blood loss, but all she could think to say was, “Eric, hey. How are you?”

He blinked at her, “I – what?”

It was enough time for her to take action. She kicked Datatello’s magical rolling board at him, as he took a step, hoping to trip him. His foot landed on the wooden board, and as he brought up his other foot, he lost his forward momentum, though not his balance. Brunhilde watched, as he rolled slowly back away from her, his low center of gravity keeping him upright, but the momentum of the board enough to carry him at least a few feet away.

Sodak, still peeking out from behind the table, stuck out a leg.

Eric toppled onto his back with a roar, and Trailblazer, eyes narrowed, swung out with her short sword at the closest thing still nearby, the dwarf who had nearly cleaved her. He grabbed at his throat and fell away.

Seeing his opportunity, Flash narrowed his eyes at the monstrosity on the floor. The metal and stone had him still prone, rolling in an effort to stand. Before he could, Flash moved with the speed he had been nicknamed for, trusty daggers in hand.

As the dwarf stood, Flash dropped, sliding past him on the floor to dig one biting dagger into the behemoth’s back.

Eric the Unready roared and swung back with his left arm. Flash ducked, leaning back and then lunging with his remaining blade, sliding it under the dwarf’s arm to lodge firmly in his chest. Eric stumbled back, gurgled, and then fell to the floor, unmoving.

The remaining dwarves took their cue, rushing out of the tavern.

Through the open door, they all saw it. Smoke and flames.

Moscone was burning.

It’s that time again!

Last year I did a thing to help raise money for ExtraLife, and I introduced the world to Brunhilda Battlehammer, AKA Trailblazer, AKA my dwarf ranger character for DnDF16.

tblzr
THIS dwarf ranger

I have news for you all…

SHE IS BACK WITH A VENGEANCE! And by vengeance, I simply mean that I will be reprising this role for DnDF17!

Shame on me, late to the party and such, but if you’re curious/interested/want to watch me and some of my Salesforce friends do this thing…it starts TONIGHT at 9pm EST!

Details here: https://cloudforcecollective.com/dndf17/

And, perhaps most importantly, why are we doing this? Yes, it’s fun. Yes, it’s an excuse to hang out virtually with some of my favorite people. But it’s also a really important thing we’re doing. This is part of the ExtraLife fundraising initiative, a nonprofit that allows gamers (like me) to give back to something that matters.

Here’s why we’re participating: https://cloudforcecollective.com/2017/10/16/ddf17-why/

Achievement Unlocked

So…I’m an MVP now.

I’ve stared at this blank screen for I don’t know how long trying to determine the best way to start this post. I’ve wanted to post since last week. I want to express my gratitude, my disbelief. But all I can keep thinking is “so…I’m an MVP now?” Thank you 4 years of college for a writing degree.

Of course me being me, getting the email notification that I’d been nominated and subsequently selected caused *introspection* to the nth degree.

I moved to Michigan in 2012. 5 years ago when I moved here, I was leaving TFA with no plans of continuing as a teacher. I had background as a candy maker, a 9-1-1 dispatcher, a risk and safety specialist, and a writing degree. I knew no one here. My first job was at Michael’s, making minimum wage and getting up at 4am to unload trucks.

Then came Geek Squad.

Then came Lean and learning all of the things about OTR logistics.

And then came Salesforce.

Like so many before me have experienced, it was a footnote in a job description. After 6 months, I was certified, and after a year, I was starting the West Michigan Women in Tech group.

It’s not like I consciously thought about this. It was a one-thing-led-to-another situation. I found that I enjoyed my work, and I wanted to share what I learned. I met some really great people, so I wanted to offer a place for others to do the same. I saw a vacuum, and I attempted to fill it. Objects in motion will stay in motion, and so forward it has been since then.

To know that what I’ve done has had an impact? It is humbling and rewarding.

The title is cool. I’ve never been most valuable anything, so this is all very new to me. I’ve been struggling with how best to capture all of it. It is overwhelming in the best possible way.

All I can really say is thank you. To everyone. For creating a space where I can contribute, a place that is welcoming to everyone, a career path that I don’t think many of us saw coming. What a welcome surprise Salesforce has been in my life.

I will endeavor to continue doing what I’ve done, offering what I can where I can, in the hopes that it’s helpful or at least entertaining to others out there. And in that way show my gratitude for everything that this platform and this Ohana have given me.

 

 

Ready Admin One

Or what video games have taught me as a Salesforce admin (and consultant).

I realize that this will come as a shock to almost 0% of my audience, but I like to play video games. Mostly long (100 hour plus) RPGs with rich stories, well-developed characters, or at least enough of one to mask the lack of the other.

Growing up I didn’t have a game console. It wasn’t until I was an adult, free to make my own choices and eschew responsibilities as I saw fit, that I really started getting into them. As an avid reader and someone who revels in the feeling of accomplishing a task, they’re kind of perfect. There’s a story, and there are clear steps and tasks presented that have clear success or fail requirements. You know…not at all like real life.

All the same, I’ve been able to apply a lot of things from my hobby to my job. If you’re a fellow gamer, you might recognize some these things, too.

Leveling up can be a grind

I am a trophy hunter. If there is an achievement to be unlocked in a game, I’ll probably go after it. Enter: Skyrim.

One of the last trophies I earned before getting platinum was the silver Master trophy, for reaching Level 50. I had completed the main game with two different characters. I had finished all of the side faction storylines, but I still wasn’t quite there. So I did what any other Skyrim fan has done – I started grinding through low-level abilities to get that sweet XP. I made so many daggers; I cleared so many dungeons. It was boring.

platinum700

But I got the trophy. And I got the platinum.

Twice. (Thank you, Bethesda, for re-releasing it on the PS4.)

If you think that only applies to games, you’ve obviously never gone after multiple Salesforce certifications. Reading and re-reading release notes, help articles, the study guide, blog posts, Trailhead, etc. It takes some serious heads-down time to study for some of the certifications out there, and yeah, it can be really boring. But at then end, you have a brand new certification.

Side quests

It’s Monday morning for the solo admin, and they have their week planned out. Got some Trailhead badges to earn, a new dashboard to build, and a meeting with the steering committee. They have one goal this week: deploy a new custom object and flow, to support a functional group that is adopting Salesforce.

preston

Except….

A user needs a password reset.

Another user deleted a record but they can’t remember which one, and they need it back.

An executive needs a report of all sales in 2012, for some reason they have deemed unimportant to share.

And on and on and on. Each random task may only take a handful of minutes, but those minutes start to add up, and soon your inbox is full of minor requests that may have a time limit attached to them. At least all experience is good experience, right?

It’s good to recruit companions

dangerousEven non-gamers know this one.

It’s not impossible to finish quests and storylines alone, of course. But misery and joy and struggle…pretty much everything loves company. So why wouldn’t you recruit companions? Especially if they can fill in gaps in your abilities or knowledge.

Most of us already know the importance of the community, so I can pretty much just…leave this here, right? Ohana, my peeps.

Once a completionist…

This is actually a thing (read about the Zeigarnik Effect here). Once a gamer (or an admin) starts on a quest, we have to finish it. Luckily many of these tasks have definitive end-games.

Slay the dragon.

Deploy the change set.

Find the pan.

Build the report.

We obsess over the things we haven’t completed. How many of us have gone to sleep, thinking about data schema, only to wake up with the answer and excitedly go about building what we imagined?

How many of us have to get all the Trailhead badges? (BTW, if you think Trailhead hasn’t taken into account some of what I’m writing about here, you aren’t paying attention.)

And it’s not just video games

Ultimately it comes down to liking the feeling of solving a puzzle. Admins are problem-solvers. We are people that like to get our hands dirty, play with something, and make it work. For me it’s like video games. For some people it’s like puzzles or building things.

We are the people who stay up into the wee hours, searching the community, building and rebuilding our flows, until it is done.

And bonus! Now I can check this particular task off my list.

Skeleton-King-Quest-Complete

Time flies etc.

I have had a few people lately approach me to ask about what it’s like being a consultant. I’m always a little surprised by that because I think “why would they ask me? I haven’t been at it very long.”

I looked at the calendar recently. It’s already almost September. 2017. What the actual…anyway, that means that I’ve been a consultant for over a year now. And being the annoyingly introspective person that I am, that led me to hours and hours of thinking about that question and my answer.

I still don’t feel like I’m the right person to ask. There are still days where I haven’t quite gotten my feet underneath me. The treadmill is still just a tad too fast sometimes, and I stumble. Being human means that I focus a lot on those stumbles and less on the increasing number of successful steps.

Here’s how I’ve been answering that question.

Becoming a consultant is like any other major change in life. Day to day, nothing changes. I get emails from clients – sometimes I know the answer off-hand, and sometimes I have to do some research. I build things in Salesforce, and then I test those things and rebuild them. I provide insight into what the platform can and cannot do, what it can do natively vs. custom, what might be better left to a third party app, etc. I encourage admins to learn, and somewhere in all of that, I manage to occasionally put on a virtual meeting for the West Michigan WIT group.

But then I look back over the past 3 months, and I realize I have learned quite a bit. Over the past 6 months, 9 months…a year. I see things that I did early on that I would do differently now. Not that I was wrong then, but I’d be better prepared for them now.

There are little things, too. I speak more confidently about some things than I used to. I recognize patterns that I hadn’t noticed before. Gradually, I’m getting faster with some things.

Even I keep waiting for something to click. Some obvious and clear sign that says “You are now a Consultant.” But that’s not going to come. My business cards and job description say that. What I do on a daily basis says that.

That’s been the biggest lesson for me. I’ve learned in every job I’ve ever had – that’s what we do. This time it just feels more intangible. I can’t say “I now know how to complete an OSHA 300 and 300A form.” It’s more things like…”I now know that I can use Talend for data transfers and transformations.” But that encompasses so many things, not just a single task or ability.

As one of the least patient people I know, this kind of slow adaptation and realization of what I’ve learned has been both the most difficult and most rewarding part of the transition for me.

I don’t know if that’s the kind of answer people are looking for when they ask. Being a consultant varies depending on where you work, on what kind of team you’re working with. Just like being an admin at one place will be different than being an admin at another. But that’s the best answer I can give.

Regardless I’ve appreciated the questions because they forced me to take that long look and give myself some credit for how far I’ve come. And it’s made me really excited for whatever will come next. What will I know 3 months from now? 6 months, 9 months, a year?

If nothing else, I can safely say that being a consultant is never dull, and that’s probably the most important advice I can offer.

 

Obligatory apology and excuses blog post

That’s right, folks, it’s that time again, where I fish for flimsy excuses about why my (now paid) blog site has lain dormant as Moria for the past…can we say weeks? I’ll feel better if I say weeks.

Right, so let’s get it over with.

I’ve been working. Really, truly, I have. Statistically speaking, it takes about 12 months for someone to become (or at least feel) proficient in a new job. I’m about halfway there! In the meantime, I still forget details, sometimes – little things like checking a box or something. And then bigger things like balancing time or wrapping my head around how long it takes me to do Things. I still don’t always know if something is going to take me an hour or six days…

I’ve been meaning to write. As I was explaining to my Professional Writer father the other day, at any given time I have at least 3 draft posts, and then there are times that I have 7 or 8, all sitting there, wondering if I’ll ever get back to them. At least one of those drafts has been around longer than my new job…so….I’m sure I’ll finish it one of these days.

To be fair, I’ve had a lot going on. After Zoe left us so suddenly, I can safely say that the very last thing I wanted to do was…anything.

The first time you skip or forget something, it’s minor, right? It’s just a hiccup. The problem is that if you then skip a second time, or a third, it starts to snowball. And it snowballs fast. I guess that’s kind of the point of that metaphor, though, right?

Eventually going back seems that much more daunting. What do you mean I have to roll this 2 ton snowball back up the hill? It was so much smaller when it started falling! I’ll just wait for it to thaw a bit.

It doesn’t thaw. Winter has officially arrived.

My point is just that after a while writing a post seemed like an insurmountable challenge. It had been too long. I put in work to provide regular content, and then I let it fall to the side, in order to take on some more pressing things, and coming back to it means facing that gaping chasm in between last post and this post.

I don’t even want to THINK about how many of these posts I’ve made. But whatever. I’m only human. I disappear sometimes. The weight of things gets just a little too heavy, and my response is to tuck myself away.

So maybe this can be my blanket post moving forward? For the next time I need to limp away to lick my wounds and can’t work up the energy to put this kind of stuff into words.

I have some ideas in the works, though…all of the “well at least I’ll think it’s hilarious” variety. But it’s something, at least.