I have had a few people lately approach me to ask about what it’s like being a consultant. I’m always a little surprised by that because I think “why would they ask me? I haven’t been at it very long.”
I looked at the calendar recently. It’s already almost September. 2017. What the actual…anyway, that means that I’ve been a consultant for over a year now. And being the annoyingly introspective person that I am, that led me to hours and hours of thinking about that question and my answer.
I still don’t feel like I’m the right person to ask. There are still days where I haven’t quite gotten my feet underneath me. The treadmill is still just a tad too fast sometimes, and I stumble. Being human means that I focus a lot on those stumbles and less on the increasing number of successful steps.
Here’s how I’ve been answering that question.
Becoming a consultant is like any other major change in life. Day to day, nothing changes. I get emails from clients – sometimes I know the answer off-hand, and sometimes I have to do some research. I build things in Salesforce, and then I test those things and rebuild them. I provide insight into what the platform can and cannot do, what it can do natively vs. custom, what might be better left to a third party app, etc. I encourage admins to learn, and somewhere in all of that, I manage to occasionally put on a virtual meeting for the West Michigan WIT group.
But then I look back over the past 3 months, and I realize I have learned quite a bit. Over the past 6 months, 9 months…a year. I see things that I did early on that I would do differently now. Not that I was wrong then, but I’d be better prepared for them now.
There are little things, too. I speak more confidently about some things than I used to. I recognize patterns that I hadn’t noticed before. Gradually, I’m getting faster with some things.
Even I keep waiting for something to click. Some obvious and clear sign that says “You are now a Consultant.” But that’s not going to come. My business cards and job description say that. What I do on a daily basis says that.
That’s been the biggest lesson for me. I’ve learned in every job I’ve ever had – that’s what we do. This time it just feels more intangible. I can’t say “I now know how to complete an OSHA 300 and 300A form.” It’s more things like…”I now know that I can use Talend for data transfers and transformations.” But that encompasses so many things, not just a single task or ability.
As one of the least patient people I know, this kind of slow adaptation and realization of what I’ve learned has been both the most difficult and most rewarding part of the transition for me.
I don’t know if that’s the kind of answer people are looking for when they ask. Being a consultant varies depending on where you work, on what kind of team you’re working with. Just like being an admin at one place will be different than being an admin at another. But that’s the best answer I can give.
Regardless I’ve appreciated the questions because they forced me to take that long look and give myself some credit for how far I’ve come. And it’s made me really excited for whatever will come next. What will I know 3 months from now? 6 months, 9 months, a year?
If nothing else, I can safely say that being a consultant is never dull, and that’s probably the most important advice I can offer.